Data Privacy and Security Policy

Last updated: 1 January 2025

At Edhas Biofuel, we value your privacy and are committed to protecting the personal information you share with us when you visit our website or otherwise interact with us. This Privacy Policy explains how we collect, use, disclose, secure and retain your information, and your rights in relation to your information.

Information We Collect

We may collect two main types of information:

Personal Information

This is information that identifies you or allows you to be identified, such as name, email address, phone number and other contact details you provide when you fill out an enquiry form or contact us.
Any other information you choose to provide when communicating with us.

Technical and Usage Information

When you browse our website, we may collect non-personal data such as:

Your IP address, browser type and version, operating system, device type and screen resolution.
Pages and features you visit, how long you spend on a page, navigation paths and search queries.
Cookies, web beacons, tracking pixels and analytics data.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries, fulfil any requests you make and provide customer support.
To manage, operate and improve our website, services, products and user experience.
To send you updates, newsletters or marketing communications only if you have opted in to receive them.
To comply with applicable laws, enforce our terms of use, and protect our rights, property or safety or that of others.

Disclosure of Your Information

We do not sell, trade or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors, contractors or service providers who perform services on our behalf. These parties are obligated to safeguard your information and use it only for the purposes we specify.
Legal Compliance & Safety: We may disclose personal information if required by law, regulation or legal process, or in response to valid governmental requests. We may also disclose information to protect the rights, property or safety of Edhas, our users or others.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse usage and improve our offerings. Cookies are small files placed on your device by your browser. You can manage, block or delete cookies via your browser settings.

Data Security

We implement reasonable technical, administrative and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration or disclosure. Nonetheless, no transmission of data over the Internet or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have the following rights with regard to your personal information:

Access & Correction: You can request access to the personal information we hold about you, and ask us to correct or update it if it is inaccurate, incomplete or outdated.
Deletion: You may request that we delete your personal information, subject to legal restrictions and our legitimate business needs.
Opt-out of Marketing: You may withdraw your consent to receive marketing communications at any time by contacting us.
Cookie Settings: You may manage or disable cookies in your browser settings.

If you would like to exercise any of these rights, please contact us using the details provided below. We may need to verify your identity and retain certain information if required by law.

Third-Party Links

Our website may contain links to external websites that are not owned or controlled by Edhas. We are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any sites you visit after leaving our website.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or improvements to our services. Any changes will be posted on this page with the “Last updated” date at the top. We encourage you to review this page periodically.